Frequently Asked Questions

What are Lahore Metrobus Operating Hours? Top
Lahore Metrobus operating hours are 6:15 AM – 10:00 PM daily. View Details
   
How can I use the Metrobus Service? Top

To avail our transportation services, every passenger must carry a fare media (valid ticket). However, infants ride for free. Passengers have the choice of fare media / tickets: -

  • T-Cash Card
  • QR Code
  • Mobile etransit App

Further Details Please visit at https://etransit.punjab.gov.pk/home & Watch Video Guides to learn how to use our services.

   
What is the fee for issuing a T-Cash Card? Top

Rs 130 – Card Fee
Rs 130 – Delivery Charges
Rs 15 – PayZen Service Charges
Total: Rs 275

Further Details Please visit at https://etransit.punjab.gov.pk/home 

   
Does the T-Cash Card expire? Top

Yes. The expiry date is printed on the card. Renewal or replacement can be requested upon expiry.

Further Details Please visit at https://etransit.punjab.gov.pk/home 

   
What if my card is lost or damaged? Top

A duplicate card can be issued for PKR 275.

Further Details Please visit at https://etransit.punjab.gov.pk/home 

   
What should I do if my card does not work at a bus or train gate? Top

Contact station staff or call the helpline (1762) for assistance.

Further Details Please visit at https://etransit.punjab.gov.pk/home 

   
Is there an age limit to apply? Top

Applicants must be 18 or older with a valid CNIC. Minors may use a guardian’s card.

Further Details Please visit at https://etransit.punjab.gov.pk/home 

   
Is there any parking available at Metrobus stations? Where should I park my bike / car if I want to travel through Metrobus?        Top
The parking facility at stations is not in scope of Punjab Masstransit Authority. Please contact respective City District Government for more information.
   
How can I get a job in Punjab Masstransit Authority?  Top
Punjab Masstransit Authority staff is selected based on competitive process. Whenever there is need, the vacancies are advertised in newspapers and on PMA's official website. However, there is no tentative plan or an exact time for advertisement of vacancies.
   
How can I get job in companies hired by PMA? Top
The selection of staff in companies hired by PMA lies with respective companies. PMA does not dictate in hiring. The candidates shall contact companies directly for opportunities.
   
   
   
What are the Contact Information of Punjab Masstransit Authority? Top
  • Lahore Office: Arfa Software Technology Park, 346-B, Ferozepur Road, Lahore
  • Rawalpindi Office: Near Flashman, Saddar, Rawalpindi